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There are five things that are common in daily life—eating, drinking, sleeping, working, and traveling. But for business travelers, the hotel sheets they rest on might hold more than just comfort; they could hide secrets.
Gao Wenyue, a small business owner with over a decade of experience in the laundry industry, has developed a unique habit when traveling. He always brings his own towels and sheets, even when staying at hotels or visiting family. “I’ve been in this industry for so long, and I know some friends who run laundry services in budget hotels. From what I've seen, if the clothes or towels look clean, they’re often not rinsed properly and are dried or ironed directly,†Gao explained to a reporter from the First Financial Daily.
Industry insiders suggest that the issue with hotel linens stems from a lack of oversight in the laundry sector, combined with the financial pressures faced by hotels due to price competition. Gao’s behavior reflects a broader problem: “Consumers are on top of the mountain, hotels are on the ground, and our laundry industry is underground.â€
Washing it out to third parties
Many people experience itchy skin after staying in a hotel. While some attribute this to allergies or unfamiliar environments, the real cause may be the poor quality of the bedding.
A private investigation group recently released a report revealing alarming findings. After testing 204 budget hotels in cities like Beijing, Shanghai, Guangzhou, Shenzhen, and Qingdao, they found that 33.3% of the hotel textiles failed the whiteness test, and 80% had pH levels that were seriously out of range. Among the samples, 136 sheets had a pH above 8 (alkaline), while 170 bath towels and 153 pillowcases also exceeded the safe limit. Even more concerning, 17 bath towels had a pH below 5, making them acidic.
According to Wang Chaoyi, head of the training school at Nikko Fine Group, hotel textiles that are too alkaline or contain high levels of chlorine can cause skin irritation. “During the early stages of the Olympics, some guests at Beijing’s New Century Nikko Hotel experienced itching. The Tourism Bureau asked us to test the bedding, and the pH was measured at 7.3, which was slightly alkaline but not extremely high,†he said.
Nikko Hotel, a five-star establishment, follows strict cleaning protocols, including daily changes and regular inspections by health and epidemic prevention agencies. However, budget hotels often lack in-house laundry facilities. When the reporter reached out to brands like Home Inn and Jinjiang Stars, they found that many rely on external laundry services, raising concerns about hygiene standards.
As travelers become more aware of these issues, the demand for transparency and better hygiene practices in the hospitality industry continues to grow.
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