The network about vehicle safe consumption, but also need to go through several roads?

News Related Keywords: No tags.

“Some drivers let their sons register to open their own, and some of them register after the couple took turns.”

In recent days, there have been a number of vicious incidents that infringe on consumer safety in the online car industry, which has caused widespread public concern. To this end, the China Consumers Association held a symposium specifically to invite consumer representatives, corporate representatives, some experts, and relevant government departments to discuss the issue of safe vehicle consumption.

Consumer representatives:

The actual experience network about car registration is a bit worried

“I think that the safety issue of the online vehicle is first of all a question of the entry threshold for drivers and vehicles. This is the first step in ensuring the safety of the vehicle.”

"For example, a platform needs to provide a picture of people and vehicles. I understand that people and cars are together, but only one picture of a car passed."

"Because the platform is only bound to the cell phone and not to the vehicle. The cell phone is in the driver's hands. The face can only be verified, but the car cannot be verified."

“There are still drivers in the process of operating the car that constantly answer the phone, take the initiative to request passengers and add WeChat, and fatigue driving, which will bring security risks.”

"Especially for the problem of fatigue driving, I talked to drivers. They said that they would not make money for 8 hours . They must work overtime to make money. Sometimes they are really tired. It's common to see other vehicles. I asked a driver. Will the overtime platform be closed to prevent orders from taking place on the same day? He said no."

In the day's forum, China Consumers Association sorted out the top ten chaos on the Internet according to the degree of network attention and the amount of information, among which the hidden danger of vehicle safety topped the list. Xie Long, the China Consumers Association complaints department, said that this includes the driver's damage to consumer goods, violent conflicts between the driver and the consumer, the failure of the platform to deal with consumer complaints, and disclosure of user information.

expert:

Network about car platform must fulfill its safety guarantee obligations

When a security incident occurs, whether or not the network vehicle platform should bear legal responsibilities and what kind of responsibilities it needs to assume has caused some controversy in the legal community.

Prior to this, the e-vehicle platform believed that the platform was only a platform for providing internet information services. It should only assume responsibility for information services and should not assume security responsibilities.

However, Li Junhui, a special researcher of the Intellectual Property Research Center of the China University of Political Science and Law, said that the special trains and express train drivers are tasked by the platform to fulfill the passenger transportation contract between the platform and the passengers. Therefore, the network about vehicle platform bears the responsibility of the carrier. Between the network about the car platform and the passengers is a transport service contract relationship, it should bear the responsibility of security protection.

At the forum, Liu Junhai, a professor at the School of Law of Renmin University of China, believes that the online tour platform must fulfill its security obligations and gives six reasons:

The first is that consumers take a taxi to go to the platform;

Second, the rules are formulated by the platform, including tripartite agreements;

Third, the operating rules and requirements are proposed by the platform;

Fourth, the driver is selected on the platform;

Fifth, the platform can obtain big data resources;

Sixth, the platform charges the driver.

In response, Dong Xiaoli, deputy secretary-general of the China Consumers Association, said that operators of the online tour platform should assume the responsibility of the first person responsible for protecting consumer rights in accordance with the law: they must strengthen the online review, take effective measures, and strengthen the check of vehicles and drivers. Various forms of online booking of vehicle services should adopt standard and consistent auditing requirements for driver's driving experience, traffic responsibility accidents, violent criminal records, etc., conduct strict inspections, and strictly control personnel access. At the same time, strengthen safety management. Put an end to the “Vested Vest” to ensure that the appointment of the vehicle and the driver is consistent with the actual situation; stop the unsatisfactory free rider and carriage service, and eliminate illegal operations.

Corporate representative:

The industry should form a blacklist sharing system

“In the driver access phase, next, we will ensure the inconsistency between people and vehicles through the portrait and vehicle identification. In terms of driver management regulations, it is agreed that if a complaint is received from a person’s car during the driver’s service, it will be immediately discovered. Line." Ctrip relevant person in charge said.

The responsible person also stated that Ctrip will firmly perform the responsibility of the platform carrier and assume corresponding legal responsibilities. “We have reached strategic cooperation with several insurance companies and will provide liability insurance for each order and every passenger, fully eliminating the driver’s and passenger’s claims after the accident.”

Relevant person in charge of Dripping said: "In order to protect the safety of passengers, we have been on-line alarm function. But there is still room for improvement. I hope to mention the one-button alarm to a more obvious position. When there is a problem, one-key alarm can be provided. ”

The relevant person in charge of Shouqi about the car that the network about the car platform should bear the responsibility of the carrier, rather than a simple information responsibilities. With respect to security issues, the platform should also assume the corresponding main responsibility.

“For the passengers who have been injured in the car network, except for the intentional actions, the platform shall bear responsibility for his damage. In the event of a personal injury and property damage dispute, the internet tour platform shall bear the liability for compensation. The claim should be paid in advance by the online vehicle platform."

Dong Zhuli appealed to the company's representative. In addition to taking the above measures, he must also strengthen the handling of complaints, strictly screen the driver's complaint, establish a blacklist system, and eliminate safety hazards in time.

In response to this, the relevant person in charge of the DDT claims that the online car industry should form a blacklist sharing system. "If a driver has bad behavior on a platform, he can share this information with all platforms in the industry, so that he will not have the opportunity to harm passengers."

This article was reprinted from the Workers Daily.

High Temperature Alloy Fitting

High Temperature Alloy Fitting,High Temperature Alloy Pipe Fitting,High Temperature Steel Pipe Fitting

YUHONG GROUP CO.,LIMITED , https://www.jessro-pipefittings.com

This entry was posted in on